Privacy Policy for Heathbrook Dental

Heathbrook Dental

Effective Date: January 14, 2026

1. Introduction

Heathbrook Dental (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, communications, and services.

This policy applies to all users of the website located at heathbrookdental.com.

2. Information We Collect

A. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Appointment requests
Information submitted through contact forms or messages

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and usage analytics

This data is used to improve website performance and user experience.

3. How We Use Your Information

We may use your information to:

Respond to inquiries and appointment requests
Communicate with patients and prospective patients
Provide dental services and administrative support
Send appointment reminders and office updates
Improve our website and services
Comply with legal and regulatory requirements

4. HIPAA Compliance & Protected Health Information (PHI)

Heathbrook Dental complies with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

Any Protected Health Information (“PHI”) you provide is used and disclosed only as permitted by HIPAA, including for:

Treatment
Payment
Healthcare operations
Appointment reminders and care coordination
Legal or regulatory obligations

We maintain administrative, technical, and physical safeguards to protect PHI. While we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

You have the right to:

Access your health records
Request corrections
Request restrictions on certain disclosures
Obtain a copy of our full HIPAA Notice of Privacy Practices upon request

5. SMS & Text Messaging Privacy

If you provide your mobile phone number, you consent to receive text messages from Heathbrook Dental related to:

Appointment confirmations and reminders
Follow-up care instructions
Office notifications
Billing or administrative matters

Message frequency may vary.
Message and data rates may apply.

We do not sell or share your mobile number with third parties for marketing purposes.

You may opt out at any time by replying STOP to any message or by contacting our office directly.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and analyze usage. You may disable cookies through your browser settings; however, some site features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Electronic Communications Disclaimer

Submitting information through our website, email, or SMS does not establish a dentist-patient relationship until confirmed by our office. Please do not submit sensitive medical information through unsecured forms unless instructed to do so.